Privacy policy

This Privacy Policy explains how Deskvorah collects, uses and discloses personal information when you visit deskvorah.shop, place an order or contact us.

Deskvorah is operated by CAMPBELL TECHFUSION LABS LLC.

Registered address:
7900 Shelbyville Rd
Louisville, KY 40222
United States

For privacy questions and requests, email support@deskvorah.shop or call +1 415-328-7099.

Information We Collect

We collect information that you provide when placing an order or communicating with us, including your name, email address, telephone number, billing and shipping addresses, order details and the content of your support messages.

Our payment providers process the payment details you submit at checkout. We receive the payment status and transaction information needed to manage the order. Do not send full payment card details or security codes to customer support.

When you use the website, Shopify and the services operating on the site collect technical information such as IP address, browser and device information, pages viewed, referral information and interactions with the store. Non-essential tracking is controlled through your privacy choices.

We also receive order, payment and delivery information from Shopify, payment providers, our fulfillment partner and the carrier.

How We Use Information

We use personal information to:

Process payments and fulfill orders.
Send order confirmations, shipment updates and refund notices.
Answer questions and handle returns, exchanges and cancellations.
Maintain website functions, prevent fraud and protect transactions.
Review website activity and measure advertising where your privacy choices permit.
Maintain business records and meet legal obligations.

We do not offer newsletter subscriptions or send marketing emails or SMS messages. Order and customer service communications are separate from advertising tracking.

Who Receives Information

We disclose information to service providers for the purposes described above:

Shopify, which hosts the store and supports checkout and store operations.
Payment providers, which process payments, refunds and transaction checks.
KGH 3P-Logistics, which receives the order and delivery information needed to prepare shipments and handle authorized returns.
FedEx, which receives the information needed to transport and deliver packages.
Google advertising services, including Google Ads and YouTube advertising, subject to your privacy choices.

We disclose information when required by law, to respond to valid legal requests or to investigate fraud and protect legal rights. If the business is transferred or reorganized, personal information forms part of that process only subject to applicable privacy requirements.

Advertising and Data Sharing

We use Google Ads and YouTube advertising to measure advertising performance and support advertising activity.

When permitted by your privacy choices, advertising technologies disclose online identifiers and browsing or interaction information to Google. Under certain U.S. state laws, these disclosures are treated as a sale, sharing of personal information or processing for targeted advertising.

We do not sell personal information for money. You can reject non-essential advertising tracking through the cookie banner or change your preferences using the website’s privacy controls. Read our Cookie Policy.

Your Privacy Choices

The cookie banner provides Accept, Reject and Manage Preferences options. Rejecting non-essential cookies stops non-essential advertising tracking on our website.

You can also contact support@deskvorah.shop to request an opt-out of sale, sharing or targeted advertising.

Where applicable law requires recognition of a browser-based opt-out signal, including Global Privacy Control, we treat that signal as an opt-out request for the browser sending it.

A browser choice does not automatically apply to a different browser or device. Clearing cookies can remove saved preferences.

Privacy Rights and Requests

Depending on the law that applies to you, your rights include access to personal information, correction, deletion, a portable copy, and opting out of sale, sharing or targeted advertising.

To submit a request, email support@deskvorah.shop or call +1 415-328-7099. Tell us the right you want to exercise and provide enough information for us to locate the relevant records.

We verify identity in proportion to the request and the information involved. An authorized agent can submit a request with appropriate evidence of authority. Do not send identity documents unless we explain why they are needed and how to provide them.

We respond within the period required by applicable law. If we decline a request, we explain the reason and any available appeal process. To appeal, contact us with the subject “Privacy Appeal.”

We do not discriminate against you for exercising applicable privacy rights. Certain information remains necessary to complete an order, address a dispute or meet recordkeeping obligations.

Retention

We retain personal information for the period needed to fulfill orders, provide support, maintain transaction and tax records, prevent fraud and resolve disputes.

Retention depends on the purpose of the information, legal recordkeeping requirements and unresolved claims. Information that is no longer needed is deleted or de-identified, subject to applicable retention obligations.

Security

We use administrative and technical safeguards to protect personal information. Access is limited to people and providers who need the information for their work.

Please avoid sending passwords, full payment card details or unnecessary sensitive information through email or contact forms.

Processing Locations

Shopify, Google and other providers operate across countries. Personal information is processed in the United States and in other locations where the relevant provider operates, subject to applicable data protection requirements.

Children

The store is intended for a general adult audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information, contact us so we can investigate and arrange deletion as required.

Other Websites and Provider Information

External websites and payment services have their own privacy practices.

You can read Shopify’s Privacy Policy, Shopify’s Privacy Portal and Google’s Privacy Policy for information about those providers.

Changes to This Policy

Changes are posted on this page. If applicable law requires additional notice or consent for a material change, we provide that notice or obtain consent before applying the change.

Contact

CAMPBELL TECHFUSION LABS LLC, operating as Deskvorah
7900 Shelbyville Rd
Louisville, KY 40222
United States

Email: support@deskvorah.shop
Phone: +1 415-328-7099

Customer service: Monday–Friday, 9:00 AM–5:00 PM Eastern Time, excluding U.S. federal holidays. We respond to customer inquiries within 1 business day.